Supplier Quality Requirements (2014)

Jim Palmer Company

The following requirements apply based on the Purchase Order received from Jim Palmer Company


PERSONNEL. Personnel performing special processes must be qualified and/or certified per applicable specifications.


SHIPMENT/DELIVERY.  Shipments or deliveries, as specified in a Jim Palmer Company (Palmer) Purchase Order, shall be in accordance with quantities and schedules. It is recommended that the Supplier notify Palmer of any anticipated delay and make other arrangements. Supplier shall prepare and package product for Palmer (Palmer) to prevent damage and deterioration during shipping.


MATERIALS FURNISHED BY Palmer.  All materials furnished by Palmer, including prints, tooling, etc. are to be returned with the product upon completion of the order unless other arrangements have been made.


SUBCONTRACTING/APPROVED SUPPLIERS.  Suppliers are requested to be in conformance with AS9100 or equivalent.

Supplier must notify Palmer of any changes to facility location, movement of subcontracted services from one supplier to another and changes in management. Prior to subcontracting, Palmer must be contacted for approval. Suppliers may only use Palmer-approved suppliers. All applicable requirements in the Palmer Purchase Order must be flowed down to the sub-tier suppliers including key characteristics where required. Any Palmer Supplier may subcontract Palmer work to another supplier provided that Palmer is provided with the same rights and protection as contained in the Right of Entry clause.


RIGHT OF ACCESS.  Supplier shall allow Palmer representatives, Palmer customers, and regulatory agencies right of entry into the entire supply chainís facilities and to all records.


QUALITY.  Purchasing information to the supplier will include the applicable revision level of drawings and specifications.  Supplier should contact Palmer Machining at the number below if the revision is not the most current or if there is no revision listed.  Supplier shall maintain controls and perform all inspections and tests required to substantiate product conformance to requirements.


INSPECTION AND TEST EQUIPMENT.  Supplier shall maintain inspection and test equipment to assure calibration traceable to a known national or international standard. Calibration records must be maintained and made accessible to Palmer, if required.


FOREIGN OBJECT DAMAGE.   Supplier shall control/prevent foreign object damage or contamination during manufacture, assembly, inspection and/or shipment.


RECORDS.  The Supplier shall maintain records of work performed for Palmer. Records shall include the certificate provided to Palmer as well as all records that substantiate the certificate. These records are to be maintained for a minimum of ten (10) years.


NON-CONFORMING MATERIAL.  For material supplied by Palmer, notify Palmer of nonconforming product for disposition.


CERTIFICATIONS.  Supplier must provide certificate of conformance that ensures that all requirements of a specification have been met.  Certifications must reflect that all applicable manufacturing and process specifications called for on the engineering drawing have been met. The specifications must be listed on the certification in proper sequence.


MATERIALS.  Test reports are required for raw materials.


INSPECTION.  Inspection is to be performed and certified prior to release of product or service.  New production runs on manufactured parts require a First Article Inspection report per AS9102 or similar format if required by Palmer on the Purchase Order. Any other format used must be compliant with AS9102 and approved by Palmer prior to use.


CALIBRATION SERVICES ONLY. Calibration of inspection equipment shall be performed traceable to National Institute of Standards and Technology (NIST) or other national or international standards. Certificates of Calibration must be provided.


CHANGES.  If supplier makes any changes to its processes that would affect product or service purchased by Palmer, Palmer must be notified prior to the change for approval.


If there are any questions, contact:

Jim Palmer, President

Jim Palmer Company

(620) 488-3875